Responsible Gaming

Gaming Should Be Entertainment, Not Income

Online casino gaming should only ever be viewed as entertainment, similar to going to the movies or playing sports. It should never be considered a way to earn money or solve financial problems. The odds are always in favour of the casino, and losses are a real possibility every time you play.

At teletalk.co.nz, we encourage all players to gamble responsibly and within their means.

Age Verification & Legal Requirements

Online casino gaming in New Zealand is only available to players aged 18 years and over. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before registering or playing.

By accessing any online casino, you confirm that you are of legal age and comply with all applicable laws in your region.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of these warning signs in yourself or someone else, seek help immediately:

• Chasing losses by gambling with money you cannot afford to lose
• Gambling with increasing amounts of money to achieve the same level of excitement
• Spending more time gambling than intended
• Neglecting work, study, family, or relationships due to gambling
• Hiding gambling activities or lying about the amount of money spent
• Borrowing money or using credit to fund gambling
• Feeling anxious, irritable, or depressed when unable to gamble
• Unsuccessful attempts to reduce or control gambling
• Using gambling to escape problems or negative emotions
• Experiencing financial difficulties directly linked to gambling

Self-Help Tools & Player Protections

Responsible online casinos provide tools to help you maintain control over your gaming:

Available Self-Help Features:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Cap the maximum amount you're willing to lose during a gaming session
• Session Time Limits: Set automatic reminders or automatic logout after a predetermined period
• Reality Checks: Pop-up notifications during play to remind you how long you've been gaming and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing casino platforms
• Account Closure: Request permanent closure of your gaming account

We strongly encourage you to use these tools if you feel your gambling may be getting out of control.

Support & Help Organizations

If you or someone you know is struggling with problem gambling, professional help is available. The following organisations offer free, confidential support:

New Zealand:

• Gambling Helpline NZ – 0800 352 352 (free phone or text) | www.gamblinghelpline.co.nz
• Problem Gambling Foundation – www.pgf.nz

International Support Services:

• GamCare (UK) – www.gamcare.org.uk
• GamStop (UK Self-Exclusion Scheme) – www.gamstop.co.uk
• Gambling Help Online (Australia) – www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada) – www.responsiblegambling.org
• National Council on Problem Gambling (USA) – www.ncpgambling.org
• Bundeszentrale für gesundheitliche Aufklärung (Germany) – www.bzga.de

Need Help? Take Action Today

If you feel that your gambling is becoming a problem, or if you're concerned about someone else's gambling habits, please reach out for help immediately. There is no shame in seeking support – problem gambling is a recognised condition, and treatment is available.

Contact the Gambling Helpline NZ on 0800 352 352 or visit www.gamblinghelpline.co.nz today.

Remember: gaming should be fun. If it stops being fun, it's time to seek help.

Our Commitment

At teletalk.co.nz, we are committed to promoting responsible gaming. We support the use of self-exclusion schemes, deposit limits, and other protective measures. We encourage all players to play within their means and to seek help if they experience problems with gambling.

Last updated: 2026